Road, Strood, Rochester, Kent ME2 4DG
Appointments Tel: (01634) 291266
Enquiries and Emergencies Tel: (01634) 291299
Fax: (01634) 295752
The painting above
is by Victor Buttress, a former patient of the practice. He kindly donated
it to the partners, and it now hangs in the practice waiting room.
WELCOME TO THE
This website is designed
to inform you of the services available from us and to help you make the best
use of these services. Should you require further information, please feel free
to contact the practice manager, Jackie Wake.
HISTORY OF THE
In the 1950s the practice
was split between two surgery sites - one in Strood and one in Rochester. Increasing
traffic density led to the establishment of a two-partner and later a three-partner
practice on two sites in Strood: one in Frindsbury Hill next to Williams Pharmacy
and the other in Weston Road.
In 1971 the practice moved with other GPs into a purpose-built health centre
in Gun Lane. By the 1980s this building had become very overcrowded and in 1990
the four partners acquired the old St Mary’s school site where a purpose-built
surgery for five partners was built. The building is a pleasant place to work
in and has given us the space to expand with changes in general practice.
In April 2002 we became part of Medway Primary Care Trust and we now have some
consultant clinics in the medical centre.
As a practice team,
we hope to continue to serve the needs of our patients for many years to come.
THE PRACTICE PREMISES
Our tastefully decorated
waiting room is fully air-conditioned. On the first floor we have additional
consulting rooms which are used by professions allied to general medicine. Over
the years new medical equipment including a minor ops couch, a spirometer, a
body fat scale machine and a carbon monoxide monitor for use with smoking cessation
have been purchased. Our modern computer system means that all medical records
are fully computerised. All data is entered onto the system, although correspondence
is also filed in manual records. A visual appointment call system is in operation.
This is especially helpful for those patients who are hard of hearing and is
also used as a way of displaying useful surgery information.
There is a live information screen within the waiting area giving information on the practice, day-to-day issues such as clinic delays, special events and also clinical information on diagnosis to help patients on the management of their health.
To complement our
nurse triage and staff training programmes, we use a telephone recording system
which allows telephone conversations to be recorded and includes a facility to
trace individual calls when necessary. This is beneficial in that it improves
our services to patients and helps maintain our practice standards.
to the premises include easier access for our disabled patients and the provision
of two dedicated car parking spaces.
Patient Advice and Liaison Service (PALS)
As a patient, relative or carer you may sometimes need to turn to someone for on the spot help, advice and support. Should you have a query or concern about health and don’t know where to turn to, this is where PALS can help you. The staff are here to help you find your way through the NHS. Contact details: firstname.lastname@example.org Telephone: 0800 014 1641 (Please note this a freephone number. Should you receive the answering message, please leave your name and telephone number and they will call you back).