HOW DO I...
OBTAIN TELEPHONE ADVICE ?

Please ask a receptionist if you would like a telephone consultation with a doctor or nurse.

HOW DO I...
MAKE AN APPOINTMENT ?


Routine Appointments

You may consult any of the doctors who will see you in the surgery by appointment. Appointments can be made by calling into the surgery or by telephoning 01634 291266 between 8.30 am and 6.00pm.

Please remember ONE APPOINTMENT ONE PROBLEM if you need to consult the doctor with more than one problem please book a double appointment.

If you cannot keep your appointment please let us know.

This is important because your appointment time can be given to another patient, thus reducing the waiting time appointments.

We have pre bookable appointments available on Saturday mornings between 8.00am and 12.00pm, especially for people who work and are unable to attend during week day surgery hours. You will be able to book one month in advance.

Urgent Medical Appointments: Duty Appointments

We have a limited number of daily duty appointments. These are for EMERGENCY MEDICAL APPOINTMENTS ONLY, not for on going problems. We will NOT be able to deal with requests for any routine work such as repeat prescriptions or certificates at these appointments.

We do ask you to consider carefully your need to be seen urgently.

Appointments Online

This service allows you to book, cancel and amend your appointment for the Health Care Assistant for a blood test or your Practice Nurse appointments for e.g. A pill check, cervical smears.

If your appointment is for anything other than a single routine blood test or a routine Practice Nurse appointment, please telephone our appointment line on 01634 291266.

How Do I Access This Service?

Please click here to download our form if you are interested in using this new service. Please return the completed form to the surgery.

Once you have your login details click on the Vision icon below to login.

Arrangements For Urgent Illness

Urgent medical cases ( Not on going problems )can be seen on the same day otherwise you will be offered the first available appointment. These appointments are for ONE ( the urgent one ) will be dealt with. N.B. we do ask you to consider carefully your need to be seen urgently.

HOW DO I...
OBTAIN HOME VISITS?

Your doctor may visit you at home if it is felt that you are too ill to come in to the surgery. If you require a home visit please telephone (01634) 291299 before 10.00am. If the phone is not answered immediately, please do not hang up - you are held in a queue and your call will be answered as soon as a line is free.

Your doctor will usually first phone back to discuss the problem or assess if a visit is needed. Most cases may best be seen in the medical centre where we have equipment for tests and special treatment. Reasons other than ill health (ie no transport) are not generally considered when deciding whether a visit is needed.

For emergencies during the working day there is always a doctor on call.

HOW DO I...
OBTAIN TEST RESULTS ?

For results of investigations or other similar enquiries, please phone on (01634) 291266 and choose option 3 or call into the centre. Please call between 10.00 - 17.00 for results.


spacer





spacer
Copyright © 2007- Surgery Websites All rights reserved.homeback to top