Respect and Dignity

St Mary’s Medical Centre has a ‘zero tolerance’ policy. We wish to provide healthcare services in an environment which promotes the recovery, wellbeing and safety of patients, visitors and staff. If anyone on the premises behaves in a threatening, aggressive or intimidating manner towards a member of staff, a patient or visitor, he or she will be asked to leave. Should any patient behave in an aggressive and/or threatening manner involving the police they will be removed from the practice register with immediate effect.

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